Organizational Excellence

Organizational Strategy in Practice
By Sue Iannone A struggling L&D organization can exhibit a range of characteristics. Maybe its staff feel overworked and under-resourced. Perhaps it operates […]
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Taking the Pain Out of the Medical, Legal, & Regulatory Review…Maybe
By Sue Iannone “It’s like pulling teeth.” “I’d rather stick a needle in my eye.” “About as much fun as a box of […]
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Avoiding POA Chaos, Part II: Planning Best Practices
By Sue Iannone Famous general and former President, Dwight D. Eisenhower once said, “In preparing for battle I have always found that plans are useless, but planning is […]
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Avoiding POA Chaos, Part I
By Sue Iannone According to, “chaos” is defined as “a state of utter confusion or disorder; a total lack of organization or […]
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Are You a Performance Consultant…or an Order Taker?
By Sue Iannone Imagine this:  You are a training manager in the L&D Department of a biotech company, supporting the leading brand.  The […]
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Proving Your Worth: Training Business Reviews
By Sue Iannone In life sciences, business reviews are conducted frequently in the commercial areas, especially sales, marketing, and market access.   During these […]
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When Business Objectives Trump Learning Objectives
By Nathan Pienkowski Should a Learning and Development (L&D) organization deliver above and beyond the call of duty, going “all in” to apply […]
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Get What You Need: How to Build a Business Case
By Sue Iannone We all…well, maybe some of us…remember the chorus lyrics from a famous Rolling Stones song: You can't always get what […]
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How to Do Less with Less
By Sue Iannone Let’s start this article by establishing one fact up front:  That old cliché about how we all should “do more […]
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Getting Out of Today and Into the Future
By Sue Iannone and Garry O'Grady Part One in a Series The biopharmaceutical industry is not known for dull stability.  Think about it… […]
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