Are You a Performance Consultant…or an Order Taker?

By Sue Iannone Imagine this:  You are a training manager in the L&D Department of a biotech company, supporting the leading brand.  The sales leader of the team comes to you and states, “Our sales reps are struggling with closing the call with their customers.  We need to teach these reps how to close.  Can […]

Dealing with the Limits on Human Perception, Attention, & Cognition

Part One of a Two-Part Series By Nathan Pienkowski Much has been said about the “Modern Learner.”  The concept basically states that today’s modern learners have shorter attention spans, are easily distracted, and like to have information presented to them in nice, bite-sized chunks.  The implication is that modern learners are “lazy” and will not […]

Proving Your Worth: Training Business Reviews

By Sue Iannone In life sciences, business reviews are conducted frequently in the commercial areas, especially sales, marketing, and market access.   During these business reviews, leaders from different areas provide updates on what they’ve been doing, how well they’ve been doing it, and what’s next on the horizon. When does the Learning & Development (L&D) […]

Human-Centered Learning

By Nathan Pienkowski Imagine you’re planning to design a new product that will help its users solve a specific problem. Before beginning the design process, doesn’t it make sense to first analyze the problem, understand how it affects people (your potential customers), and then design the product with end users’ perspectives and needs in mind?  […]